HELP CENTER
Frequently asked questions
The store is structured for lash artists, studios, academies, retailers and beauty businesses that shop by professional product specifications.
Use the Lash Finder and product filters. Product pages are designed to show available technical attributes before you add an item to cart.
Yes. Submit a wholesale enquiry with your market, business type and expected purchasing profile. Trade terms are reviewed individually.
Private-label requests are reviewed project by project. Share your target products, packaging direction, quantities and destination market.
The store is designed for international orders. Actual destinations, rates, taxes and delivery services depend on the shipping configuration available at checkout.
Cross-border charges depend on destination and shipment details. Unless checkout explicitly states that duties are prepaid, import charges may be assessed by customs or the delivery provider.
Use the Contact page and include your order number, email address and a clear description of the issue.